Dr. Jason J. Dahling

tcnj 

Assistant Professor of Psychology
Coordinator, Industrial/Organizational Focus

Department of Psychology
The College of New Jersey
P.O. Box 7718
Ewing, NJ 08628

Office: 121 Social Sciences Building

Organizational Psychology Lab:  SSB 5 & 6A
Office Phone Number: 609.771.2582
Office Fax Number: 609.637.5178



Education

  • Ph.D., University of Akron
  • M.A., University of Akron
  • B.A., Virginia Tech
 

Courses Taught at TCNJ

 

Core and Foundation Courses

  • Design & Statistical Analysis (PSY203)
  • Research Seminar (I/O Topics; PSY299)
  • Organizational Psychology (PSY267)
 

Industrial/Organizational Seminars

  • Organizational Change (PSY374)
  • Performance Management (PSY374)
  • Personnel Selection & Placement (PSY366)
 

Research and ELOPsy Courses/Sponsorships

  • Laboratory Learning (PSY390/492)
  • Internships (PSY399/499)
  • Individual Studies (PSY393/493)
  • Senior Honors Theses (PSY396/496)

Note: Links go to recent course syllabi.


Scholarship

My research is conducted within the Organizational Psychology Lab at The College of New Jersey, which is staffed and run entirely by a rotating group of undergraduate student researchers. In any given semester, the lab is typically the point of coordination for 6-10 research assistants and 1-4 students working semi-autonomously on independent studies or senior honors theses. Our major research topics include:

 
  • Deviance and rule-breaking in organizations (which may be either constructive or destructive)
  • Emotions, especially emotional labor in customer service settings
  • Performance management, especially giving and seeking feedback
  • Career interests and career choices
  • Individual differences, especially Machiavellianism and psychological entitlement
 

Selected Recent Publications

Chau, S.L., Dahling, J.J., Levy, P.E., & Diefendorff, J.M. (in press). A predictive study of emotional labor and turnover. Journal of Organizational Behavior.

Dahling, J.J., Whitaker, B.G., & Levy, P.E. (2009). The development and validation of a new measure of Machiavellianism. Journal of Management, 35, 219-257.

Whitaker, B.G., Dahling, J.J., & Levy, P.E. (2007). The development of a feedback environment and role clarity model of job performance. Journal of Management, 33, 570-591.

Selected Recent Presentations

Dahling, J.J., Chau, S.L., & Gregory, J.B. (2009, August). When good intentions go astray: A study of pro-social rule breaking. Symposium presented at the 2009 Annual Meeting of the Academy of Management, Chicago, IL.

Dahling, J.J., & Johnson, H.-A. (2009, August). Promoting good service: A study of emotional labor and regulatory focus. Paper presented at the 2009 Annual Meeting of the Academy of Management, Chicago, IL.

Dahling, J.J., & Perez, L.A. (2009, April). Older worker, different actor? Linking age and emotional labor. Poster presented at the 24th Annual Conference of the Society for Industrial and Organizational Psychology, New Orleans, LA.


Links and Resources

  • Society for Industrial-Organizational Psychology (SIOP)
    • Salary Survey data for I-O Psychologists
    • Database of graduate programs for I-O and related subject areas
    • Online version of The Industrial-Organizational Psychologist (TIP), the quarterly publication of SIOP
  • Other professional organizations for I-O Psychologists:
    • Academy of Management (AOM)
    • Association for Psychological Science (APS)
    • American Psychological Association (APA)
    • Society for Human Resource Management (SHRM)
  • Links for TCNJ I-O students:

 

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